Privacy Policy
Last Updated: May 2026
Welcome, high roller. At Eluunza Ciphers ("we", "us", "our"), we respect your privacy as much as we respect the ancient ciphers. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. This policy applies to our website, eluunza.com (the "Site").
1. Information We Collect
As a free-to-play social casino with no registration, we collect very limited information:
- Technical Data: We automatically collect information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, and pages visited. This data is aggregated and anonymized and helps us understand how our Site is performing.
- Cookie Data: We use cookies to operate and improve the Site. For detailed information, please see our Cookie Policy.
- Contact Data: If you contact us directly via email, we will collect your name, email address, and the content of your message to respond to your inquiry.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site and games.
- To ensure the security of our Site.
- To respond to your questions and provide support.
- To comply with legal obligations.
3. Lawful Basis for Processing (PIPEDA & CASL)
Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. We operate under the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In most cases, our use of data relies on your implied consent (for necessary site functions) or express consent (for non-essential cookies).
4. Data Sharing and Third Parties
We do not sell your personal information. We may share anonymized and aggregated data with third-party service providers for analytics purposes, such as Cloudflare, to help us understand site traffic. We will only share personal data if required by law.
5. Data Retention
We retain technical data in an aggregated, anonymous form indefinitely. If you contact us via email, we will retain your correspondence for as long as necessary to resolve your inquiry and for our records, typically up to two years.
6. Your Rights
Under Canadian law, you have rights regarding your personal information, including the right to access, correct, or request the deletion of your data. Since we do not require account creation, the main personal data we might hold is from email correspondence. To exercise these rights, please contact us at support@eluunza.com.
7. Children's Privacy
Our Site is intended for an adult audience aged 19 and over. We do not knowingly collect any personal information from individuals under the age of 19. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@eluunza.com
Operating Company: Eluunza Games Inc.
Registered Office: 456 Granville Street, Vancouver, BC V6C 1V5